<transcy>Refund Policy</transcy>
Refund Policy:
If you are not 100% satisfied with your purchase:
For products:
- You can return your order for a full refund or exchange it for something else.
- You can return or exchange your purchase for up to 30 days from the date purchase.
- Returned or exchanged products must be in the condition in which you received them and in the original box.
- Make-ups cannot be opened or have been removed from their factory packaging.
- The refund of the money is made in a maximum time of 30 business days, after vegano.digital confirms the receipt of the returned product and it is in the conditions mentioned above.
- If the cancellation of the purchase is given before the product is sent, the money is refunded within a maximum time of 30 business days after vegano.digital sends the order cancellation email.
For services :
- If the service is canceled 3 or more business days in advance, refunds will be made The money will be or can be used in another product or service.
- If the service is canceled with less than 3 business days in advance, the money cannot be reimbursed and the money cannot be used in another product or service.
- If you do not show up on time (NO SHOW) for the service, you will not be able to refund or use the money in another product or service.
-The refund of the money is made in a maximum time of 30 business days, once vegano.digital confirms that the cancellation of the service complies with the aforementioned stipulations.